Guarantee Scheme

Warranty arranged: STO Garant

In order to meet its statutory obligation to provide a guarantee, Rayan Travels uses STO Garant, a guarantee scheme recognized by the Netherlands Authority for Consumers and Markets (ACM). You can check that this is the case by visiting STO Garant's website and verifying that the organization is listed as a participant (www.sto-garant.nl/en/members). You can find all information relating to STO Garant at www.sto-garant.nl/en.

Whether STO Garant's guarantee applies to a particular (travel) offer made by Rayan Travels is specified for that offer. The Guarantee Scheme specifies what the guarantee covers and which conditions apply. You can find the Guarantee Scheme on STO Garant's website (www.sto-guarant.nl/en/downloads).